Event Info

From park maps to contact info, here’s everything you need to enjoy the night.

Facilities

Lost & Found

If you've lost or found something, please visit Guest Services in the Main Street or you can give the team a call on (07) 5573 8380.

 

Electronic Lockers

Tap and pay lockers are available for hire from $15 to $25 for a large size locker. Lockers are located next to Main Street Mercantile and the Green Lantern Coaster.

Stroller/Wheelchair hire

Free wheelchair hire with ID, book ahead with Guest Services. Standard Stroller Hire: $20, for children 6 months+, up to 15kg, under 100cm.

 

Parent Swap

We offer Parent Swap for families so one person rides while the other waits with the child. Then they switch without queuing again!

Taz Rest Stop - Kids' WB! Fun Zone

Taz Rest Stop offers a private feeding area and microwaves. Additional parents rooms are located near Peter's Ice Creamery in Main Street, and Kids’ WB! Fun Zone.

Accessibility

Sensory Guide

For more information, please download our Safety & Accessibility Guide and Attractions Sensory Guide, or contact our Guest Services team on (07) 5573 8380.

People in festive costumes, including a large snowman mascot, dance and celebrate in a snowy, Christmas-themed outdoor setting with decorated trees and bright lights in the background.

Contact Us

Call Us 13 33 86

Call Centre Hours: Monday to Friday - 8am - 5:30pm Saturday - 8am - 5pm Sunday - 8am - 4pm


Email Us We'd love to assist you. Please fill out the form below, and a member of our Guest Services team will reach out to you as soon as possible.


Have a question? Find answers to our frequently asked questions. Frequently Asked Questions

Send Us An Email


Have a question? Check out our FAQs, or if you can't find the answer you're looking for, email our Guest Services team below. Currently standing in line or inside the park? Head to Guest Services for faster support.

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